Refund and Cancellation Policy
You can use FinCore free for 30 days before you pay, so please try it fully first.
Cancellation
If your plan is not yet activated, you can cancel within 7 days of payment and get the full amount back. The Cloud plan can be stopped at any time. It will run till the end of the period you have paid for and will not be renewed.
AutoPay for AMC or Cloud can be cancelled any time before the next renewal date. If an AutoPay renewal was charged after you asked us to cancel, or charged by mistake, we refund it in full within 5 to 7 working days.
When we refund
- If we do not activate your licence, AMC or Cloud plan within 7 working days of payment, you get a full refund.
- If you paid twice or paid extra, we return it fully.
- If a payment failed but money was taken from your account, it is returned in full. Usually Razorpay does this on its own.
After a plan is activated, the amount for that period is not refunded, including part periods. The lifetime licence fee is not refunded after the licence is activated.
How to ask for a refund
Mail brotheragency2024@gmail.com or call +91 95145 52233 with your shop name and payment reference number. We reply within 2 working days. Once approved, the money is sent back to the same account or card within 5 to 7 working days.